Legal
Contact
Last updated: May 2026
We're a small team. The best way to reach us depends on what you need.
Support & account
Issues with your portal account, MT5 binding, or trading activity.
support@x9.broker →Response time
We aim to reply within one business day. Trading-related questions are prioritized during market hours.
Complaints
If you have an unresolved complaint, please email legal@x9.broker with the subject line "Formal complaint" and a summary of the issue. We acknowledge formal complaints within five business days.